Citizen Account Management

Account Management Tips 

  • Please have your Account Number and PIN# ready which can be found on the top of your Property Tax Notice, if registering for taxes and on the top of your Utility bill, if registering for utilities. Contact our office at 250.347.6455 if you are unable to locate this information.
  • Under Account Management below, please choose the Account Type from the drop down menu (PT-Property Tax or UB-Utility Bill)
  • Click on Add New Account and enter your Account number and PIN #.
  • Click Save and you will see your Account Information (YOU MAY NEED TO PRESS TAB TO SEE THE SAVE BUTTON).
  • Proceed to Online Services to register for Pre-authorized Debit Payments.